eServices

Online Plan Administration. Electronic Billing.
Pre-Authorized Debit.

We have the eServices Administrators need.

RWAM Plan Administrator Services

Handle the day-to-day administration of benefits for your employees and access the reports you need to manage your benefit plan online. RWAM's easy-to-use online Plan Administrator Services works in real-time and allows you to electronically manage your account on both the individual and the group level.  RWAM Plan Administrator Services is available for Groups with 10 lives or more. This service does not provide access to employee / member confidential claims information.

Expedite the Required Reporting of Changes

Process individual employee transactions:

• add new employees
• terminate an employee's coverage
• transfer employees between divisions
• update your employees' coverage, insurable earnings & hours worked

Note: Original, signed, hard copy enrolment / beneficiary change forms must be mailed to RWAM if your employee's benefits require a beneficiary designation.  The employee's signature on the enrolment / beneficiary change form must be in ink.

On a group level, you can manage your benefit plan with access to several reports:

• Benefits Confirmation Report
• Monthly Billing Report
• Certificate Listing Report
• Signature Pending Report

You have a number of responsibilities related to the procedures and duties of administering your group insurance benefits plan, including required reporting to RWAM of changes which may affect benefit coverage. 

Contact Us to register for RWAM Administrator Services.

Electronic Billing

Receive your monthly invoices electronically to your email inbox.  Electronic billing means you are never inconvenienced by postal mail delays and allows you to make timely remittances, ensuring your Group Benefits Plan remains in good standing.

Simply submit the Electronic Billing Registration online form or Contact Us to register for Electronic Billing.

Pre-Authorized Debit (PAD)

Convenient Pre-Authorized Debit of your monthly invoiced premium is also available.  Simply return the Pre-Authorized Debit form to us to enrol.

Simplify your Benefits Administration

Encourage your employees to manage their own profile information using RWAM Plan Member Services.

With Plan Member Services, employees can:

• update their mailing address, email address, and direct deposit banking information
• submit health and dental claims online
• download their Employee Benefit Booklet, print a replacement OneCard, and more

Learn more about RWAM Plan Member Services by visiting the Plan Members eServices page. Encourage your employees to register on the RWAM Plan Member Services website for online self-service access to their RWAM benefits.